Sales Administrator/Customer Account Co-ordinator
Our client, is one of the most respected companies in their industry in the Vancouver market. With history spanning well over half a century providing great service and leading with customer satisfaction, our client continues to set a high standard in the industry. As a result of their approach, they’ve been growing at a fast pace and have seen enormous success. Due to their growth and success, we are now looking to add a Sales Administrator/Customer Account Co-ordinator to their team based in their head office in the Lower Mainland.
Responsibilities:
- Process required sales documentation and contracts
- Create and submit sales reports and pipeline activities for the sales team
- Assist in co-ordinating client appointments and follow-up meetings
- Prepare sales quotations and contracts for the team
- Ensure CRM updates for activity management are completed
- Execution of sales reporting for the Director of Sales
- Prepare and manage proposals and sales collateral
- General sales administrative duties
- Manage day-to-day business needs of customer
- Single point of communication (or main point of communication)
- Manage escalation of issues
- Proactive retention of accounts
- Ensure client satisfaction is met
- Maintain updated contacts
- Accountable for exceeding customer expectations in key performance measures
Qualifications:
- 2+ years Business Administration/Sales Coordinator experience
- Post-secondary education in business administration an asset.
- Experience in supporting b2b sales teams
- Experience working with clients directly
- Strong communications skill
- Strong ability to learn and communicate products and services to the clients
- Highly organized and great with time management
- Exceptional computer skills with a strong understanding of MS office
- A self-motivated individual who can operate autonomously but also as part of a team
- Ability to work in a fast paced, deadline driven organization
- Able to multitask and manage change effectively
If you meet these requirements and are interested in this role, please apply by sending your resume to Frank Joe at fjoe@locksearchgroup.com