Lock Search Group is currently sourcing a Case Management Specialist to join one of British Columbia’s leading and long-standing benefit providers. Covering nearly 1.5 million people, our client is seeking a key individual to work with claimants, clients and other stakeholders while executing the case management process. We are looking for an experienced, knowledgeable and educated insurance professional who possesses extraordinary interpersonal skills and incisive attention to detail.
If you have a proven case management background, and are experienced in communicating with a wide breadth of stakeholders, then this may be the opportunity you’ve been waiting for!
Key Responsibilities:
- Carry out a comprehensive disability claim management process through to completion
- Proactively communicate with claimant, clients, and all other involved parties
- Effectively interpret correspondence, policies and relevant statutes to make determinations
- Develop case management and “Return To Work” strategies for claimants
- Evaluate intervention options utilizing various criteria, including cost-benefit analysis
- Liaise and coordinate between claim stakeholders such as medical or legal professionals
- Regularly review cases and fulfil reporting and documentation requirements
- Act as the first-level of appeal for declined claims and assess additional claim information
Qualifications:
- Certificate or diploma in Health, Psychology, Kinesiology, Nursing, Disability Management or Business, or equivalent combination of education and experience in the medical field
- Completed or pursuing a Disability Management certificate a definite asset
- Experience with group disability claims would be an asset
- Broad knowledge of Medical terminology
- Demonstrated decision making and critical thinking skills
- Demonstrated oral/written communication skills
- Demonstrated proficiency in basic Word and Excel
- Related experience in disability claims adjudication with demonstrated experience in claims assessment up to the point of intervention
Interested? Please send your resume to Frank Joe at fjoe@locksearchgroup.com.